Course: Introduction to Hospitality Level 1

Study Level

Level 1


Lowestoft Campus


1 Year



Our Introduction to Hospitality Level 1 is a front of house qualification where you will be working in our popular East restaurant.

You will develop an amazing set of work skills including:

  • Customer service
  • Teamwork
  • Planning and organising your time and workload
  • Problem solving
  • Attention to detail
  • Understanding and respecting cultural differences
  • Looking after yourself
  • Sustainability in catering
  • How to prepare the restaurant for service
  • How to meet, greet and serve customers

There will also be an opportunity to start developing your cookery skills ready for your next steps, and we will connect you with local employers for work experience.


This course is suitable for students have achieved at least three subjects at GCSE grades 1 to 3 or above including English.


Your practical skills will be judged by observation while working in our popular East restaurant. Class-based lessons are designed to give you the knowledge to work successfully in the industry.


You could progress to study our Level 2 Food and Beverage Service or Level 2 Kitchen Services courses.

"At Adnams, we are passionately dedicated to supporting and developing future generations of hospitality professionals. Working closely with and supporting East Coast College we are pushing forwards together to give learners opportunities for work experience, onward learning and entry into meaningful paid employment."

Nick Attfield, Director of Properties, Events, Tours and Experiences


Related Study Programmes

Kitchen Services Level 2

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Food & Beverage Service Level 2

  • 1 Year

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Food & Beverage Service Level 2: View Course