Our Happy Balance wellbeing programme is focused on helping you achieve your ideal mental, social and physical state so that you can achieve your full potential and, most importantly, be happy!
Happy students are successful students and we make every effort to encourage you to nurture yourself. We will help you to identify the areas of your life that may need some work and we will support you in meeting your personal targets. We run a host of wellbeing activities that you can take advantage of, including the Health and Wellbeing marketplace which offers you the opportunity to meet with various organisations that may be able to offer you useful advice and support.
Our dedicated student wellbeing team are always there to help you and run a host of talks and workshops throughout the year to help protect and advise you. They can also help with any personal issues you may have, providing you with appropriate confidential support where appropriate.
Checking in with friends, course colleagues and family is more important than ever. Our college did a great job of raising awareness during Time to Talk day in February, we can keep that going! Follow the tips below and find out more from Time to Change:
1) Check in
You might not be able to meet face-to-face, but picking up the phone, having a video call, starting a group chat or messaging someone on social media lets them know you are there to talk and ready to listen.
2) Listen and reflect
Whether you have a mental health problem or not, this will be a challenging time for our mental health and wellbeing. If someone opens up to you, remember that you don’t need to fix things or offer advice. Often just listening, and showing you take them seriously, can help someone to manage.
3) Ask questions
Ask how people are managing, and ask again if you’re worried they aren’t sharing the full picture. Asking again, with interest, can help someone to open up and explore what they’re feeling.
Tackling #PeriodPoverty – Access Community Trust free delivery service throughout East Suffolk
“Text 07520 649185 with what you need, your name and address and the team will aim to deliver contactlessly to your doorstep in discreet packaging Monday – Friday.” https://www.accessct.org/
Everyone is dealing with the impact of COVID-19, especially with the request for individuals to stay indoors and on lock down as much as possible. Some people may be finding this easier than others, but for those individuals living with Autism, the lack of control and routine can be overwhelming. Check out advice from https://papyrus-uk.org/covid-19-and-autism/
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For support in a crisis. Text Shout to 85258
Offer a safe place for you to talk any time you like, in your own way, about whatever’s getting to you. You don’t have to be suicidal.
Telephone: 116 123 its FREE
Work with anyone affected by mental illness, including families, friends and carers. Their helpline is open between 4:40pm and 10pm every day of the year. They also provide a free text-based support service called Textcare. And an online supportive forum community, where anyone can share their experiences of mental health issues.
Norfolk and Waveney Mind
Provide a ranges of services to help people suffering from mental distress with one-to-one support, social groups and workshops for young people, adult and carers.
Telephone: 0300 330 5488
Fighting for children and young people’s mental health
Telephone: 020 7089 5050
Parent Helpline: 0800 802 5544
Urgent help: Text YM to 85258 (free)
Provide information and a range of support services for anyone affected by an eating disorder.
Telephone: 0800 801 0677 (helpline) 0808 801 0811 (Studentline) 0808 801 0711 (Youthline)
Email: Adult email support is open to anyone over 18:
Studentline email support is open to all students:
Youthline email support is open to anyone under 18:
Rethink Mental Illness
Help millions of people affected by mental illness by challenging attitudes, changing lives.
Support to help people make changes to improve their wellbeing and to help them cope with common mental health and emotional issues.
Telephone: 0300 123 1503
Charlie Waller Memorial Trust
People understand and talk openly about depression where young people know how to maintain wellbeing and where the treatment is available to everyone who needs it
Telephone: 01635 3697154
Mental Health Foundation
Prevention is at the heart of their work.
C.A.L.M. (Campaign Against Living Miserably)
Aimed specifically at men. Their helpline is open between 5pm and midnight every day of the year.
Telephone (outside London): 0800 58 58 58
Telephone (London): 0808 802 58 58
Webchat: www.thecalmzone.net/help/webchat/ (5pm – Midnight every day)
Norfolk and Suffolk NHS Foundation Trust (NSFT)
Child & Adolescent Mental Health Services (CAMHS) are a range of services which support children and young people who are at risk of, or are experiencing mental health issues and problem.
Website: Find a service – https://www.nsft.nhs.uk/Pages/Home.aspx
Charity dedicated to the prevention of young suicide.
Telephone: 0800 068 41 41
Text: 07860 039967
Aimed at people over 55. Their helpline is open 24 hours a day, every day of the year.
Telephone: 0800 4 70 80 90
Aimed at people under 25. Their helpline is open between 4pm and 11pm, 7 days a week. They also run a crisis text service which is open 24 hours a day, 7 days a week.
Telephone: 0808 808 4994
E-mail: through the website.
Crisis text message service: Text THEMIX to 85258
Webchat: through the website. (4pm – 11pm, 7 days a week)
Aimed at anyone affected by a mood disorder, including friends, families and carers. Their helpline is open 10am to 4pm Monday to Friday.
Telephone: 0161 832 37 36
Cameron Grant Memorial Trust
Supporting mental health in young people.
Telephone: 01675 443610
Work to protect children and prevent abuse so we can make child abuse a thing of the past
Telephone: 0808 800 5000 or for 18 years and under 0800 1111
Free, safe and confidential service to help those who are experiencing domestic abuse and give confidence needed to make independent choices about their life.
Telephone: Domestic Abuse Helpline: 0300 561 0077
Working with people affected by crime or traumatic events get support they need and respect they deserve.
Telephone: 0808 1689111
Email: via website form
Relate Norfolk and Suffolk
Relationship counselling and sex therapy in Norfolk and Suffolk
Telephone: Norfolk 01603 625333 or Suffolk 01473 254118
Email: Online form
See Leeway above
The Matthew Project
Supporting children and adults with issues around substance misuses and wellbeing
Telephone: 01603 216420 (general enquiries) or 01603 246420 (Young people)
Ensure young people have the access to quality information, advice, counselling and support they need for their holistic development
Telephone: 01603 766994
Housing advice and support
Telephone: 0808 8004444
The Benjamin Foundation
Deliver a range of services to support local people including working to prevent youth homelessness and helping families build strong relationships
Telephone: 01603 615670
Supports children and young people who have experienced the death of a significant person in their life
Telephone: 01603 431788
Supports people who have experiences the death of a significant person in their life.
Telephone: 0808 308 1677
Terrence Higgins Trust
Sexual health advice and signposting
Telephone: 0808 302 1221
Contraception, treatment for sexually transmitted infections, HIV care and treatment or related advice in:
Telephone: 0300 300 3030
Norfolk LGBT+ Project
Providing support that is relevant to the health and wellbeing needs of the lesbian, gay, bisexual and transgender+ community in Norfolk and Waveney
Telephone: 01603 219299
Outreach Youth – Suffolk
Outreach youth wants a world where all young people can reach their full potential.
Telephone: 07999 730289
Acceptance without exception.
Telephone: 0800 0502020