Information for Parents and Carers


Parent and Carer Newsletter – November 2022

Parent and Carer Newsletter – October 2022

Parent and Carer Newsletter – June 2022

Parent and Carer Newsletter – May 2022

Parent and Carer Newsletter – April 2022

Parent and Carer Newsletter – February 2022

Parent and Carer Newsletter – December 2021

Parent and Carer Information

East Coast College firmly believes that working together with parents and carers is very important, even after the age of 16.

Parents and carers of new students are invited to a special introductory evening in October and another is held in the early spring/summer term to enable you to meet subject staff and discuss progress. You will also receive two reports on your young person’s.

We encourage all parents, carers and guardians to join us as we support our young learners with their studies.

Parental involvement is crucial. The interest and continuing support you offer, along with our input, ensures they enjoy their time at the college and get the very best experience from their chosen learning programme.

We look forward to working with you to ensure your young person maximises every opportunity and completes their course successfully, moving on to their planned next step, be it an apprenticeship, employment, university or a further course.

We welcome parents visiting us at any time to find out what college is like, to discuss their young person’s progress or any concerns you might have.

Safeguarding and Safety

East Coast College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The college has measures in place to protect children, young people and vulnerable adults. If you have any concerns please contact Student Services (Great Yarmouth campus) or the Advice Centre (Lowestoft campus).

Anti-Bullying Policy

East Coast College is committed to providing a supportive, friendly, safe and positive environment free from offensive behaviour. Bullying of any kind is therefore not tolerated and disciplinary action will follow.

Careers and Wellbeing Programme

The programme is designed to bring together topics that help students develop a greater understanding of how to be healthy, happy and make a positive contribution to their immediate and wider communities. The programme complements vocational studies by focusing on wellbeing and careers progression. We welcome any ideas from parents and carers of areas we could cover in the programme, or if you have expertise in this area and would like to help us deliver some of the programme. To discuss the programme please get in touch with Maria Watson at our Great Yarmouth campus at or Karen Lawless at our Lowestoft campus at

Operation Encompass notification

East Coast College is part of a jointly run operation with Norfolk County Council and Norfolk Police called Operation Encompass. Encompass has been set-up to help schools and colleges to provide support to children and young people who have been present at incidents of domestic violence. We know that children and young people can be significantly physically or emotionally harmed when they are involved in, present or witness to domestic violence.

East Coast College will receive a confidential phone call from the Multi-Agency Safeguarding Hub before 9am on the morning after any domestic incident where a student at East Coast College has been involved in, present or witness to domestic violence.

East Coast College have designated the Safeguarding and Wellbeing team as key adults. They have received training from Norfolk County Council to allow them to use the information that has been shared, in confidence, to make sure that the right support is available for children and their families, who have been involved in or witnessed a domestic violence incident.

We are keen to offer the best support possible to our pupils and we believe this is going to be extremely beneficial for all those involved.

If you have any concerns or questions then please contact one of the Safeguarding and Wellbeing team and we will be happy to discuss this further.

Wellbeing and Counselling

We are able to offer some evening and daytime wellbeing sessions for parents and carers. These include group and 1:2:1 counselling, supported by University of Suffolk counselling degree students, information sessions and support groups around mental health and wellbeing topics.

We also hold parent and carer forums that give the chance to voice ideas, give feedback and take part in discussions.

For more information about the wellbeing programme for parents and carers and counselling bookings, please contact Maria Watson, Student Wellbeing and Tutorial Co-ordinator at our Great Yarmouth campus, on 07747037852 or, Karen Lawless, Student Wellbeing and Tutorial Co-ordinator at our Lowestoft campus on 07823349327 or or Laura Hawkins, Alternative Safeguarding Lead for Lowestoft Sixth Form, on 07823349300 or

Useful Links for Parents

Online Safety

Online safety applies to all areas of life – how we live, learn, and interact with others. The Safeguarding and Wellbeing team can offer support during office hours to anyone worried about the safety of themselves or others. In emergency situations, please call 999.

The websites below can help you keep yourself and others safe, as well as provide advice and support if things go wrong.

Childnet – help and advice for parents and carers

Get Safe Online – information and advice for over 18s

Internet Matters

Report Harmful Content – 18+ site

Think you know – parents and carers

UK Safer Internet Centre – resources for parents and carers

Substance Misuse

Talk to Frank is a website providing honest information about drugs. 

The Matthew Project has been helping people live fuller lives, free from drug and alcohol misuse for more than 35 years. They provide support to young people, veterans, professionals, people in recovery, and the family and carers affected by substance misuse.

Turning Point work with people who need support with their drug and alcohol use, mental health, offending behaviour, unemployment issues and people with a learning disability.

Mental Health

Samaritans are here, day or night, for anyone who’s struggling to cope, who needs someone to listen without judgement or pressure.

Rethink improve the lives of people severely affected by mental illness through their network of local groups and services, expert information and successful campaigning. Their goal is to make sure everyone affected by severe mental illness has a good quality of life.

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

The Wellbeing Service offer help and support to improve wellbeing and manage stress, low mood and anxiety. They aim to reduce the onset of mental ill health, prevent deterioration and promote recovery by offering a range of flexible services tailored to meet your specific needs.

Beat is the UK’s eating disorder charity. Founded in 1989 as the Eating Disorders Association, their mission is to end the pain and suffering caused by eating disorders.

Map are advisers, counsellors, youth workers and other professionals working together to provide the best support they can to young people aged 11-25, in a way that works for them. 

The Charlie Waller Institute educate young people, and those with responsibility for them – so parents, educators, employers, GPs and Practice Nurses – about their mental health and wellbeing.  

Nelson’s Journey supports children and young people in Norfolk with their bereavement needs, helping to them to understand and cope with their feelings.

Papyrus provide confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about a young person through their helpline, HOPELINEUK.

Domestic Abuse

Leeway supports  adults, children and young people experiencing domestic abuse.

Victim Support is an independent charity, they work towards a world where people affected by crime or traumatic events get the support they need and the respect they deserve. They help people feel safer and find the strength to move beyond crime. Their support is free, confidential and tailored to your needs.

LGBT+ Support

Norfolk LGBT+ Project is a community based service run by & for the LGBT+ community. It is a service influenced by the needs of its service users.

Family Carers

Suffolk Family Carers is an established charity, helping family carers of all ages across Suffolk get the support they need to live fuller lives. 

Norfolk Family Carers offer a range of services to support family carers in Norfolk. 

SEND and Education Healthcare Plans

Norfolk SEND Partnership provide free and impartial information, advice and support about special educational needs & disabilities (SEND) for children, young people, parents and carers.

Suffolk SENDIASS (Special Educational Needs and Disabilities Information Advice and Support Service) is a confidential and impartial information, advice and support service on issues related to Special Educational Needs and Disability (SEND).

Dial UK  provide adequate information and support to individuals living with disability throughout the United Kingdom. 

SEND Local Offer for Suffolk.

SEND Local Offer for Norfolk. 

Sexual Health

The Terrence Higgins Trust are the UK’s leading HIV and sexual health charity. They support people living with HIV and amplify their voices, and help the people using their services to achieve good sexual health.

iCaSH (integrated Contraception and Sexual Health) service provides all aspects of sexual and reproductive health, including contraception, sexually transmitted infection (STI) and HIV testing and treatment.

Prevent, Radicalisation and British Values

Let’s Talk About It is an initiative designed to provide practical help and guidance to the public in order to stop people becoming terrorists or supporting terrorism. 

Check out advice from the Government on steps you can take to keep yourself safe in the rare event of a firearms or weapons attack.