Gateway Customer Care Skills

Study Level

Level 2

Location

Lowestoft Campus

Remote Learning

Duration

2 days

FT / PT

This course will consider customer skills, face to face interactions, dealing with conflict and professionalism.

Full funding may be available.

Requirements

A short observation is required for this course.

Progression

You can progress on to Level 2 diploma in the workplace, other short courses or an Access course.