Update for Prospective Students

We understand that you might be worried about the impact of the current situation with COVID-19 on your application and future education.

We would like to reassure you that your offer of a place at East Coast College is secure and we are on hand to support your transition into college from now until you start your course with us.

We understand that current year 11 students may be concerned about the cancellation of summer exams. We will now guarantee a place to every year 11 and our admissions and careers team are on hand to support you.

If you have any questions you can contact us on our dedicated helpline heretohelp@eastcoast.ac.uk or call us on 0800 854 695. Our admissions team will be available throughout this period and will be in contact with you with helpful information and guidance.

We are continuing to take new applications, you can complete an application either online or by calling one of our advisers  on 0800 854 695.

All scheduled interviews will still take place, these will be over the phone or via email instead of face-to-face. Our admissions team will be in contact shortly to confirm interview details.

We will continue to keep our wellbeing page updated here with advice and information to help keep you safe and well, ready to  continue your journey with us.


In line with Government advice relating to Coronavirus – COVID-19, East Coast College and Lowestoft Sixth Form College have moved to being an online community college from 4:30pm on Friday 20th March 2020.

All students have moved to-off campus learning, which teachers are supporting them to access. The college will be offering wellbeing support for our students, staff, parents, carers and community partners, as well as financial support to access food for those receiving free college meals. 

Tutors will remain in contact with all students via email throughout this period to ensure that students are supported in their studies.

Government Guidance

The guidance that the college is following is constantly updated and available for you to view here.

Department for Education Coronavirus Helpline

The government have launched a helpline to answer questions about COVID-19 related to education. Staff, parents and young people can contact the helplline as follows:

Phone: 0800 046 8687

Email: DfE.coronavirushelpline@education.gov.uk

Opening hours: 8am to 6pm (Monday to Friday)

Safeguarding and Wellbeing

Our Safeguarding and Wellbeing teams will be available over this period to help support students. They can be contacted on the following:

⭐️ Safeguarding (Great Yarmouth Campus) – 07795 306828

⭐️ Safeguarding (Lowestoft Campus) – 07747 442823

⭐️ Wellbeing (Great Yarmouth Campus) – 07747 037852

⭐️ Wellbeing (Lowestoft Campus) – 07823 349327

Students are also able to access their college email accounts at home. You can do this by heading to www.eastcoast.ac.uk and clicking ‘Student and Staff Links’.

Moodle will also be available to students to access learning resources and other important information. You can access Moodle here: https://student.eastcoast.ac.uk/

We will continue to update our website and social media platforms regularly. Please keep visiting these pages to stay up to date with the latest information.

The college remains here to support you; keep safe and get in touch on 0800 854 695 if you need help. 


Update on exams and qualifications for current East Coast College students

For all learners doing GCSEs, A-Levels and BTEC Qualifications which have external assessments that are completing this year:

For all learners doing a vocational qualification – for example, hair and beauty, engineering, care, catering, motor vehicle, functional skills:

The government guidelines are that no exams will take place this academic year. All students will be given a grade where applicable by the end of August. If you are unhappy with that grade, you will have the opportunity to take exams during the next academic year.

Teachers/centres will be contacted in due course with guidance around the grading decisions. Internal set assessments can be done remotely where possible and awarding bodies are encouraging centres to continue setting, collecting and grading assessments via this way.

We are working with the awarding bodies very closely and as soon as we have more detailed information and answers, we will share it.

This information is changing constantly, so please keep checking this page.

Please be assured that no matter what, we are here to help you and will do everything we can to ensure your progression after your course is secure. At this time we ask you to keep in touch with your teachers who will continue your learning at a distance and arrange your progression so that you are secure for your next step.


East Coast College Food Voucher Card Scheme

East Coast College are offering practical support for priority students as a contribution towards the provision of meals while they cannot attend their usual classes onsite due to enforced college closure.

Students can apply for an initial £20 payment card that can be used in selected supermarkets and other food outlets in the following circumstances:

You must be aged 16 or over but under 19 on 31st August 2019 or aged 19 or over continuing on a study programme begun aged 16 to 18 (’19+ continuers’) or have an Education, Health and Care Plan (EHCP) and yourself or your parent/carer must be in receipt of one or more of the following benefits:

You may have already been assessed and be in receipt of free meals, in which case we will require no further evidence. If you are apply for the first time you will be required to provide proof that you receive a qualifying benefit.

Additional credits will be applied and advised as appropriate in conjunction with changing directives from central Government.

Please email studentfinance@eastcoast.ac.uk or call us on 01502 525124/01493 418312 for further guidance on how to receive this support.


Student Finance – Frequently Asked Questions

Will I still get my weekly bursary payment?
Bursary payments will continue to be made weekly for those students who have been assessed and awarded this support and who have maintained attendance of at least 85% to date. Weekly payments will continue to be paid until the end of the academic year as per the payment schedule and terms of the scheme.

Students whose attendance has not been maintained at this level will be reassessed and a discretionary decision made as to whether payments can be released.

Will the College have a meal provision for those entitled to free meals?
ECC have introduced a food voucher card scheme and is currently prioritising this support for students who receive benefit related statutory free meals. Students who have already been assessed to receive this support will be contacted by the Student Finance Team with more details about how to access this support.

More details can be found here.

I received meal credits in college, why have I not been offered support with food costs while I am unable to attend on campus?
The College is currently prioritising support with food costs to those students who meet the criteria to receive a statutory allowance due to specific benefits received ,age and post 19 Educational Health Care Plan (EHCP) status.

If you are an adult learner aged 19+ without an EHCP or are 16-18 year old and were awarded food credits based on household employment income you do not fall into this category as your meal allowance was awarded on a discretionary basis.

The College is constantly reviewing the situation in line with central government directive and recommendations.
We can register your interest in receiving food support and we will contact you again if the College is able to extend this support.

Will my attendance percentage be affected if the College closes and how will this affect future support?
The College will take into account that attendance has been affected and will reflect this in future support offered.

Will travel support be available as soon as the College re-opens?
We are constantly reviewing the situation and once we have an indication as to when and if students can re-access onsite learning this academic year, we will ensure that support for travel will resume.

If you have any further questions or concerns, please call the Student Finance Team on 01493 418312 (GY students)/ 01502 525124 (Lowestoft Students) or email us at studentfinance@eastcoast.ac.uk.

The College is constantly reviewing our response to central government ongoing advice and will advise of any changes accordingly.


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