Welcome to College 2020/21 – Keeping you Covid-19 safe

We are back on campus and there are a few things we need you to know. Whether you are brand new or returning to continue your course, Covid-19 safety rules are in place alongside the excellent levels of attendance, engagement with your studies and respect for college rules we expect from our college community.  Please find below a guide to how we will all work together to keep our college safe and a guide to what to do if you or someone you live with has Covid -19 symptoms or confirmed.

Welcome to College 2020-21 (161 KB PDF)

We are really looking forward to seeing you and can support you if you’re worried – contact us on heretohelp@eastcoast.ac.uk


New Funded One-Year Courses – 16/10/20

We are now offering funded one-year courses in a range of subject areas for 18 to 19-year-olds!

These area  great opportunity to develop your skills for employment and work towards an apprenticeship or higher education.

You can study:

  • Site carpentry Level 2 – Great Yarmouth campus
  • Engineering Level 3 Sub Diploma – Great Yarmouth and Lowestoft campuses
  • Automotive Main Dealer Level 2 Sub Diploma – Lowestoft campus
  • Automotive Level 2 Sub Diploma – Great Yarmouth and Lowestoft campuses
  • Plumbing Level 2 Diploma – Great Yarmouth campus
  • Air Cabin Crew Level 2 Diploma – Lowestoft campus
  • Health and Social Care Level 2 Extended Diploma – Great Yarmouth and Lowestoft campuses

To find out more and to apply, please email admissions@eastcoast.ac.uk.


Face coverings – 21/08/2020

To keep all of our students and staff safe, we will be asking you to wear face coverings for your enrolment from the start of your course in September.

Your face coverings will need to be worn in all communal areas including walking down corridors and during some activities in your classroom – your teacher will let you know about this.

Face coverings can include a mask, scarf, snood or visor. If you think you may be exempt from wearing one, please check the Government guidance on face coverings and let us know during enrolment or when you start at college.

We’re looking forward to welcoming you all soon!


Results and Enrolment Update – 19/08/2020

We are delighted that students will now receive the results they deserve based on their teacher predictions and we look forward to welcoming you at enrolment!

In line with the changes to A Level and GCSE results grading, BTEC Level 1 and 2 results will now not be released on August 20 while regrading takes place, along with Level 3 nationals. We know this is frustrating, but we would like to reassure you that your grades will not go down but there is the potential for them to go up.

For our current students who are progressing with us this September, your place is still secure and we will continue with your enrolment.

For school leavers who are joining us, if you haven’t received your grades before your enrolment day don’t worry, we will still be able to enrol you based on your predictions at interview and support you in your next steps.

If you have any questions please call 0800 854 695 or email heretohelp@eastcoast.ac.uk


Results Information 2020

We will be receiving results for all vocational qualifications daily throughout August. Once we have received your results these will be emailed to your college email address.

For GCSEs we are giving students the option to come into college to collect results with social distancing measures in place as well as having them emailed out to your college email address.

Our campuses will be open from 9am to 12pm on August 20th for those of you that would like to collect your GCSE results. Please head to the reception of the campus you studied at to collect.

We are really excited to celebrate your results with you but please ensure that if you visit college you adhere to social distancing guidelines and celebrate your achievements safely.

Please also bring along a form of photo ID as we will not be able to give out any results without this.

If you have any further questions, please call 0800 854 695  or email heretohelp@eastcoast.ac.uk.

Guide to qualifications results 2020

A guide for students receiving qualification results this summer (979 KB PDF)

A BSL signed version of this guide is also available in eight parts on Ofqual’s YouTube channel.


Student Finance

Applications for 2020/21 Financial Support can now be accepted.

Go to Financial Support for details about eligibility and how to apply for:

  • Discretionary Learner Support
  • Free College Meals
  • The 16-19 Vulnerable Bursary
  • Care to Learn
  • The Advanced Learner Loan

For further information, please contact our Student Finance team on (GY) call 01493 419312, (LC) call 01502 525124 or email studentfinance@eastcoast.ac.uk.


Holding your personal information

Update for all students, parents and carers – 16/07/20 (173 KB PDF)


Update for current students returning in September 2020

Below are some frequently asked questions which may answer questions you already have:

What will my timetable look like next year (days/times)?

Managers are currently timetabling their programmes in line with government guidelines around social distancing, having student safety at the forefront. As we are aware, the guidelines are constantly changing and this impacts on the timetables. All students will be invited in for a college induction, at which you will be given your timetable.

Why is there a stage one and stage two?

Enrolment has been broken down into two stages primarily to speed up enrolment for you as students. By collecting the new information required earlier, this means that only the physical parts of enrolment need to be completed at stage two (see below), making for a much quicker process for you.

If this is stage one, what will stage two look like?

Stage two will be the ‘physical’ part of enrolment, whereby you will sign your learning agreements and receive your badge under social distancing measures. By being enrolled at stage one, that means for a much quicker process at stage two.

What happens if I miss my stage one enrolment phone call?

Learners will be called once more during the week if they miss their first call. If this second call is missed then the enrolment will be added to the end of our enrolment queue to be called again once all other stage ones are called. If you miss your call, you are welcome to call back the number, but please be aware that the staff member may be calling other students at the time so could be busy.


Watch our Virtual Open Day

View the East Coast College and Lowestoft Sixth Form College Virtual Open Day which was held through Zoom on Thursday, 4th June.


Guidance on social distancing

Up-to-date Government guidance on social distancing.


Welcome book update for applicants, parents and carers

View our Welcome Book (7.5 MB PDF)


Video update from Stuart Rimmer, Chief Executive

View our video update from Stuart Rimmer, Chief Executive at East Coast College.


Community update for all students, applicants, parents and carers

Virtual preparation for college sessions 19/06/2020 (113 KB PDF)

Unlocking college letter to parents and carers 09/06/2020 (120 KB PDF)

Student Newsletter 08/06/2020 (613 KB PDF)

Community Update 01/05/2020 (94 KB PDF)

Community Update 09/04/2020 (364 KB PDF)


Update on exams and qualifications for current East Coast College and Lowestoft Sixth Form Students – 9th April 2020

What this means for all learners doing A Levels, GCSEs and Functional Skills:

  • A grade will be issued. This will be determined by various sources of data including teachers’ assessments, mock exams, assignments and non-exam assessments.

For all learners doing a BTEC (and other) vocational qualification, for example, in hair, beauty, engineering, childcare, motor vehicle, functional skills and more:

  • Please continue to do assignments set and work with your teachers remotely.

The government guidelines are that no exams will take place this academic year. All students will be given a grade where applicable by the end of August.

We are working with awarding bodies very closely and as soon as we have more detailed information and answers, we will share it with you.

Please note, this information is changing regularly, so keep checking this page for updates.


In line with Government advice relating to Coronavirus – COVID-19, East Coast College and Lowestoft Sixth Form College have moved to being an online community college from 4:30pm on Friday 20th March 2020.

All students have moved to-off campus learning, which teachers are supporting them to access. The college will be offering wellbeing support for our students, staff, parents, carers and community partners, as well as financial support to access food for those receiving free college meals. 

Tutors will remain in contact with all students via email throughout this period to ensure that students are supported in their studies.

Government Guidance

The guidance that the college is following is constantly updated and available for you to view.

Department for Education Coronavirus Helpline

The government have launched a helpline to answer questions about COVID-19 related to education. Staff, parents and young people can contact the helpline as follows:

Phone: 0800 046 8687

Email: DfE.coronavirushelpline@education.gov.uk

Opening hours: 8am to 6pm (Monday to Friday)

Safeguarding and Wellbeing

Our Safeguarding and Wellbeing teams will be available over this period to help support students. They can be contacted on the following:

⭐️ Safeguarding (Great Yarmouth Campus) – 07795 306828

⭐️ Safeguarding (Lowestoft Campus) – 07747 442823

⭐️ Wellbeing (Great Yarmouth Campus) – 07747 037852

⭐️ Wellbeing (Lowestoft Campus) – 07823 349327

Students are also able to access their college email accounts at home. You can do this by heading to Student and Staff Links.

Moodle will also be available to students to access learning resources and other important information. Visit Moodle.

We will continue to update our website and social media platforms regularly. Please keep visiting these pages to stay up to date with the latest information.

The college remains here to support you; keep safe and call 0800 854 695 if you need help.


Update on exams and qualifications for current East Coast College students

For all learners doing GCSEs, A-Levels and BTEC Qualifications which have external assessments that are completing this year:

  • A grade will be issued. This will be determined by various sources of data including Teachers’ assessments, mock exams, assignments/assessments completed up until closure.
  • If you are not completing this year, continue doing your assignments and assessments, working remotely with your teachers, ensuring that you meet deadlines and dates set.

For all learners doing a vocational qualification – for example, hair and beauty, engineering, care, catering, motor vehicle, functional skills:

  • Please continue to do assignments set and work with your tutors remotely.

The government guidelines are that no exams will take place this academic year. All students will be given a grade where applicable by the end of August. If you are unhappy with that grade, you will have the opportunity to take exams during the next academic year.

Teachers/centres will be contacted in due course with guidance around the grading decisions. Internal set assessments can be done remotely where possible and awarding bodies are encouraging centres to continue setting, collecting and grading assessments via this way.

We are working with the awarding bodies very closely and as soon as we have more detailed information and answers, we will share it.

This information is changing constantly, so please keep checking this page.

Please be assured that no matter what, we are here to help you and will do everything we can to ensure your progression after your course is secure. At this time we ask you to keep in touch with your teachers who will continue your learning at a distance and arrange your progression so that you are secure for your next step.


East Coast College Food Voucher Card Scheme

East Coast College are offering practical support for priority students as a contribution towards the provision of meals while they cannot attend their usual classes onsite due to enforced college closure.

Students can apply for an initial £20 payment card that can be used in selected supermarkets and other food outlets in the following circumstances:

You must be aged 16 or over but under 19 on 31st August 2019 or aged 19 or over continuing on a study programme begun aged 16 to 18 (’19+ continuers’) or have an Education, Health and Care Plan (EHCP) and yourself or your parent/carer must be in receipt of one or more of the following benefits:

  • Income Support
  • Income-based Jobseekers Allowance
  • Income-related Employment and Support Allowance (ESA)
  • Support under part IV of the Immigration and Asylum Act 1999
  • The guarantee element of State Pension Credit
  • Child Tax Credit (provided they are not entitled to Working Tax Credit and have an annual gross income of no more than £16,190, as assessed by Her Majesty’s Revenue and Customs (HMRC)
  • Working Tax Credit run-on paid for 4 weeks after someone stops qualifying for Working Tax Credit
  • Universal Credit with net earnings not exceeding the equivalent of £7,300 pa

You may have already been assessed and be in receipt of free meals, in which case we will require no further evidence. If you are applying for the first time you will be required to provide proof that you receive a qualifying benefit.

Additional credits will be applied and advised as appropriate in conjunction with changing directives from central Government.

Please email studentfinance@eastcoast.ac.uk, call 01502 525124, or call 01493 418312 for further guidance on how to receive this support.


Student Finance – Frequently Asked Questions

Will I still get my weekly bursary payment?

Bursary payments will continue to be made weekly for those students who have been assessed and awarded this support and who have maintained attendance of at least 85% to date. Weekly payments will continue to be paid until the end of the academic year as per the payment schedule and terms of the scheme.

Students whose attendance has not been maintained at this level will be reassessed and a discretionary decision made as to whether payments can be released.

Will the College have a meal provision for those entitled to free meals?

ECC have introduced a food voucher card scheme and is currently prioritising this support for students who receive benefit related statutory free meals. Students who have already been assessed to receive this support will be contacted by the Student Finance Team with more details about how to access this support.

I received meal credits in college, why have I not been offered support with food costs while I am unable to attend on campus?

The College is currently prioritising support with food costs to those students who meet the criteria to receive a statutory allowance due to specific benefits received, age and post 19 Educational Health Care Plan (EHCP) status.

If you are an adult learner aged 19+ without an EHCP or are 16-18 year old and were awarded food credits based on household employment income you do not fall into this category as your meal allowance was awarded on a discretionary basis.

The College is constantly reviewing the situation in line with central government directive and recommendations.
We can register your interest in receiving food support and we will contact you again if the College is able to extend this support.

Will my attendance percentage be affected if the College closes and how will this affect future support?

The College will take into account that attendance has been affected and will reflect this in future support offered.

Will travel support be available as soon as the College re-opens?

We are constantly reviewing the situation and once we have an indication as to when and if students can re-access onsite learning this academic year, we will ensure that support for travel will resume.

If you have any further questions or concerns, please call the Student Finance Team on 01493 418312 (GY students)/ 01502 525124 (Lowestoft Students) or email us at studentfinance@eastcoast.ac.uk.

The College is constantly reviewing our response to central government ongoing advice and will advise of any changes accordingly.


Downloading Microsoft Office

All East Coast College students have free access to Microsoft Office. View our installation guide. (437 KB PDF)

START HERE with East Coast College.

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